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by Andrea Sittig-Rolf

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Andrea Sittig

Andrea Sittig-Rolf

Andrea Sittig-Rolf, President and Founder of Sittig Incorporated, helps sales organizations inspire change, maximize sales, and increase bottom line results. Business savvy and a passion for people, she understands how to help salespeople be their best and has what it takes to inspire them. Andrea is a successful entrepreneur, author and sales trainer, and is in high demand as a speaker and workshop leader. Read Full Bio >>

Andrea has served on the board as President of The Business Network International, Seattle chapter, Vice President of Programs for Sales and Marketing Executives International, Seattle chapter, as well as founded and served as President of The Alliance, a group of sales professionals who offered a B to B "one-stop shopping" service for their shared clients.

Andrea is the author of 3 compelling sales books; the first, called Business-to-Business Prospecting: Innovative Techniques to Get Your Foot in the Door with any Prospect, (Thomson Reuters, 2005) is endorsed by best-selling author Brian Tracy, as well as Skip Miller, Steve Farber and Ronald J. Walsh. Her second book, The Seven Keys to Effective Business-to-Business Appointment Setting (Thomson Reuters, 2006) is endorsed by several sales professionals and the foreword is written by Tom Ziglar, son of Zig Ziglar and CEO of Ziglar, the company. Her newest book, Power Referrals: The Ambassador Method for Empowering Others to Promote Your Business and Do the Selling for You (McGraw-Hill, 2008) is now available, and is endorsed by Tom Hopkins, Anthony Parinello, and Dr. Denis Waitley.

She is also the creator and exclusive writer of the column entitled Sales Solutions formerly featured biweekly in The Puget Sound Business Journal, and writes a column called Sales Blazer featured on WomenEntrepreneur.com. Click here to read the column. Andrea has also been a guest featured on several radio programs. Click here to listen to these shows.

Andrea is an expert content provider for CanDoGo, found online at www.candogo.com.

Andrea is the founder and President of Sittig Incorporated, a sales training and consulting organization based in Redmond, WA. She is also the developer and exclusive provider of The Blitz Experience^®, a one day, activity-based new business development program that empowers salespeople to schedule appointments with qualified prospects the day of the program, resulting in a pipeline full of new opportunities at the end of the day!

Before starting Sittig Incorporated she held various sales-related positions, such as Senior Account Executive at Voice-Tel, Account Manager at Lucent Technologies, and Regional Sales Manager, President's Club, at ACS Dataline, where she consistently exceeded revenue goals.

Andrea holds a B.A. in Psychology from Southwest Texas State University.

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Katy Faas

Katy has been bringing her energy and creativity to Sittig Inc. since 2003. As "the BOM" (Blitz Operations Manager), Katy provides administrative support to the Blitz Masters and works alongside Andrea Sittig-Rolf at trade events. She has a Psychology degree and has worked for more than 25 years in the sales and marketing arena. Read Full Bio >>

Terri Dunevant

Terri Dunevant brings over 25 years of diverse experience to the training and speaking industry. Her unique insight comes from her multi-faceted background, which includes a successful career as a business-to-business Account Manager in audio advertising, and sweeping awards as a Senior Advertising Consultant. She has achieved her Distinguished Toastmaster Award, the highest obtainable recognition internationally for both public speaking and leadership. As an author and keynote speaker, she motivates people to step up and be leaders. Terri's bold motivational attitude began when she was one of the original Seattle Seahawks "SeaGals", and it remains conspicuously evident as she speaks to standing room only crowds. Read Full Bio >>

"Good afternoon. I wanted to let you know how impressed I was with our Blitz Experience last week. Even though I am moving out of my management role, I would gladly recommend your services to anyone. In my 5 years in Management here at Phillips that was the most energetic and positive sales training we have had. Terri is amazing. Her energy is awesome and contagious. Keep up the great work."

Tom Smith
Senior Account Manager
Phillips Office Products

"I want to Thank You for your fun and enthusiastic methods you showed us for cold calling prospective clients.

Your energy was over-the-top and your determination for making us successful was phenomenal.

Also want to personally thank you for your kindness in getting me started. Not made from that cookie mold, but in the end, I succeeded.

Please pass on to Andrea that the Blitz Experience really was magical and Y'all got a great program."

Jim Hecker
Inside Sales Rep./CSR
Future Tech Enterprise, Inc.

"Great program. Terri was Terrific, especially during the LIGHTNING ROUND!!!

This was a very demanding, rewarding and productive two days. Very happy with the outcome, the quality of Terri's training and motivation skills, her understanding and mastery of Appointment Setting techniques and her ability to keep everybody on the edge of their seats. Very cool.

Robin/Patrice, HP, thank you again for your support - you make so many good things possible for ePlus, greatly appreciated."

Bradley Palmer
Sales Manager
ePlus

"Andrea, Terri Dunevant did an outstanding job for us here in Atlanta. Her energy and coaching were priceless. She truly inspired our team and I am extremely confident we will see a significant increase in future appointments and sales. Thank you again!!!"

Carl Mueller
District Sales Manager II, Atlanta
Office Depot - Business Solutions Division

"Terri, thank you for the training last week!!! I had a blast! It was by far the best all day training session I've ever attended. You are awesome & did a great job of keeping us all focused and entertained all at the same time. Thanks again for everything. You are truly inspiring!"

Sarah Moncure
OfficeMax

"Terri is a true motivator. The day she spent with our Team could go down as the single most productive day in the history of my company and we have been in business for 47 years!"

Kevin Torner
Vice President & Partner
Erb's Business Machines, Cedar Rapids, Iowa

"As our BlitzMaster, Terri was SO motivational! We had long-time sales executives who were skeptical at first, but by the end of the day, very excited about the training. Her one-on-one coaching while we were on the phones making appointments was inspirational. She has this unique kind of personality that allows her to really push us without us feeling overwhelmed."

Clementine Calleja
Arrow Disc

"I wanted to take a moment to let you know how much we enjoyed our Blitz day and especially Terri Dunevant. She was professional, fun, and above all effective. She knew how to get the most out of our sales team and handled the different personalities of the team flawlessly. I would not hesitate to recommend her and the experience to anyone."

Barry Milgram
United Imaging

"I was very pleased to have the opportunity to experience the Blitz Experience training. Our Blitz Master Terri Dunevant was very engaging and quick to pick up on the individual differences within the group and ensure she delivered specific value to each of them. The team was extremely nervous to begin the day and Terri worked at building their confidence with each session. We were able to spend some time together and will be building an incentive program to support the ongoing blitz calling. Increasing our new call penetration and sales looks to be on the immediate horizon with some great appointments booked already!"

Glenna Poch
Hewlett-Packard, PBM, SPO
Alberta, Canada

"Terri, thank you again for your energy, your inspiration to my team and helping us all to be more productive with this fantastic training you provided all of us!!! We are certainly much better prepared now and much more confident in setting appointments than we have ever been. We are ready to set the world on fire!!!!! Thank you SOOOO MUCH!!!!!"

Carl Mueller
District Sales Manager II
Atlanta Office Depot - Business Solutions Division

Karen Cooley

Karen Cooley combines her passion for sales management with an extensive background in educational training and coaching. Her energy and enthusiasm for professional development results in a dynamic and engaging presentation style. Karen has a Master's Degree in Education and over fifteen years of training experience. Read Full Bio >>

She is an active member of the American Society for Training and Development's Puget Sound Chapter and the National Association of Sales Professionals.

Living in the greater Seattle area for over twenty-five years, Karen is married and has two sons. She participates on various boards and committees supporting the public library, the hospital foundation, and both private and public schools.

"The Blitz Experience helped us drive new appointments this week and motivated the Meridian sales force! Thanks!"

Vito LoCascio
Sales Manager, Major National Partners
Hewlett-Packard

"Thanks for the training at Meridian yesterday. We seasoned sales vets need a good tweak now and again and I found value in your program."

Rob Brooks
Director of Business Development
Meridian Group

"Andrea, I had several reps come to me after and thank me for allowing them to participate in the Blitz Experience training. Many said it was the "best they have had". The outline was outstanding.

NOT a line up of PowerPoint slides
Flashcards are a tangible that they walked away with vs. a "notebook"
1.5 hrs. opening of material and solid call time frames (good flow)
Toot your own horn was catchy
Book reading ahead was important
And yes, management support helps to set the tone, both prior to and during the class
The Presenter must be REAL, understand their material and speak from a confidence "in the product" platform - which Karen did wonderfully

We are going to track the results as I am anxious to understand what size customers we contacted in this and the rep's close rate with these appointments. So...more to follow going forward. Thank you!"

Sue Esplin
Regional Sales Director
Office Depot

"Andrea, I want to thank you for the time that was taken to help educate us in the proper techniques to handle objections and overcome them easily. I had a fun time and the training was very beneficial. Karen brings a positive and vibrant energy that seems to bring out a motivation to try harder. I look forward to making this an even more successful year now with these helpful techniques and make them habit."

Eric Cox
Account Manager
Office Depot, Burbank

"Andrea, It was better than I thought it was going to be. There was just enough teaching to get some new ideas in the brain before calling, but not an overbearing training dump like we've gotten in the past from other sales trainers. Focus was on setting appointments and I was happy to actually be able to sit down and do it. Karen was very nice and very energetic. She was knowledgeable and I especially liked the fact that she had been in our shoes before as a sales rep so she was able to relate to some of the bumps we experience on the road as sales professionals and use her examples with how the training material can benefit us. It's easier to relate to someone during training that's actually done what they're teaching."

Jonathan Enderica
Territory Development Manager
Office Depot, Inland Empire

"Andrea I was impressed with the program and very definitely with Karen. Her demeanor and personality were very welcomed and effective. I've done these things many times in the 12 years I have been with Office Depot and frankly was not overjoyed with the prospect of another all day session. I was pleasantly surprised and learned something as well. I will take many things away with me and will continue to use them going forward. I especially liked the flashcards versus a notebook. I believe Karen was a big factor in the whole room's participation. Her energy and enthusiasm were catching and very helpful. She is definitely a keeper!"

Carolyn Surtees
Account Manager
Office Depot, Signal Hill

"Karen did a wonderful job. It was a great Blitz event. We would definitely request Karen again in the future."

Bozena Kostelic
Product Manager II
HP PSG, Insight

Cindy Swanson

Cindy has over 20 years of experience in adult education including facilitation, instructional design, development and sales of training programs. Her teaching philosophy is to ensure people learn the appropriate skills to enable them to perform confidently and efficiently which is a direct reflection to the customer of your organization's competence. Read Full Bio >>

She worked for the Government and Financial divisions at Achieve Global for seven years before becoming the Training Manager for Customer Service for Nike. She then served as Director of Employee Development for KinderCare and held various training roles at Washington Mutual for seven years. She has been a speaker at several managerial and sales meetings and has taught at Central Oregon Community College in Bend, Oregon. She lives with her family in Beaverton, Oregon.

"I thought The Blitz Experience program was very, very good and we had a wonderful outcome. A very big thanks to Cindy who did a wonderful job and was very energetic during the training. She was infectious."

Jaynee Costanzo
Hewlett-Packard

"Creative Learning Advantage has had the opportunity to work with Cindy on several occasions over the past 10 years and as a result of her excellence in the training and consulting arena she is our top choice of consultants to collaborate with on projects. Cindy is well versed in so many areas of training and consulting. She knows a lot about instructional design, program development, program delivery, multi-media based learning and integrating learning into an organizations culture so that all the pieces fit together and make sense. She is quick to adapt content appropriately with her groups, she is talented at bringing the whole group with her - which is not always easy with our audiences whose experience and expertise ranges widely. I think the thing about Cindy which gains her instant credibility with her groups is her genuine ability to build relationships that enable her groups to relax and have fun. This always results in learning goals accomplished and a true win for our clients."

Kim Zee McCall
Owner and President
Creative Learning Advantage

"Intulogy recently engaged Cindy to provide training and support for a complex system rollout. Two companies had merged and we were brought in to help implement the system in one of the companies. The system was nearly a complete ERP system however it was a mainframe-based system without a graphical user interface. This project required quick adaptability to a system that was totally non-intuitive and extreme flexibility in both the training and support roles. Cindy was a dream to work with in both skill and attitude. She was able to learn the system; actually two distinct components of the system, and train others to use it. I enjoyed having Cindy on this project and look forward to engaging her in future Intulogy projects."

Lonnie Harmon
CEO & Managing Partner
Intulogy